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Engine Warranty Policy

DESCRIPTION:
GM Parts is enhancing the warranty for Goodwrench Engines and Transmissions for both passenger car and light-duty truck applications to a 36-months or 100,000-miles warranty effective April 15, 2005. Also included with this enhancement is the inclusion of a 12-months or 12,000-miles warranty for non-cataloged applications (see chart for complete details). This warranty should allow you to compete more effectively in the automotive aftermarket and reflects our commitment to producing a superior product.

  1. Warranty Policy

Q: Warranty Policy

EFFECTIVE DATE:
March 1, 2013

General Motors Company ("GM") warrants to the purchaser for the time and/or mileage indicated below that it will repair or replace, at its option, any GM Parts Service Replacement Engine, Engine Component, Transmission/Transaxle, Transmission Component, Transfer Case or Short Block Assembly that fails due to a defect in material or workmanship. GM will use new or remanufactured parts for repair or replacement.

Warranty coverage is based on months/mileage, whichever comes first, and begins on the date of installation by an authorized GM dealer or by a qualified Independent Service Center (ISC). For all other over-the-counter sales, warranty begins on date of retail sale.

Product
Cataloged Passenger Car &
Light-Duty Truck
(Series 10-30)
Medium-Duty Truck
(Series 40-80)
Class A Motor Home,
Taxi & Police
Non-Cataloged
Passenger Car &
Light-Duty Truck2
Engines
Automatic Transmissions
& Transfer Cases3,4
36 months or
100,000 miles1,2
18 months or
100,000 miles1,2
12 months or
12,000 miles
Manual Transmissions
& CVT
12 months or
12,000 miles1,2
12 months or
12,000 miles1,2
12 months or
12,000 miles
Engine & Transmission
Components5
12 months/
unlimited miles
12 months/
unlimited miles
12 months/
unlimited miles

 

Product
Passenger Car &
Light-Duty Truck
(Series 10-30)6
Other5
(Start-up Warranty)
Performance Parts Engines4
24 months or
50,000 miles1,2
30 Days
E-ROD & E-ROD Connect & Cruise Crate
Powertrain Systems7
36 months or
50,000 miles1,2
N/A
Connect & Cruise Crate
Powertrain Systems7
(non-E-ROD)
24 months or
50,000 miles1,2
N/A
Performance Parts, Transmissions, Short Block
Assemblies & Components5
12 months/
unlimited miles
30 Days
  1. Parts and labor warranty when installed by a GM Dealer or qualified installing Independent Service Center (ISC).
  2. Parts and labor warranty when sold over the counter and REPAIRED by a GM Dealer or qualified installing Independent Service
    Center (ISC), on-highway applications only
    . Parts only warranty when consumer repaired or when installed in non-highway application. Coverage limited to defects in material and/or workmanship of the specific part only.
  3. Includes Allison 1000 Series assemblies sold through GM Dealers.
  4. Engine upgrades require appropriate associated parts to ensure proper engine and transmission cooling and torque capacity, fuel/air delivery and emission controls (upgrade example: 305 engine replaced with 350 engine).
  5. Parts-only warranty when sold over the counter.
  6. Must be installed in a "street legal" automotive application for use on public roads.
  7. Warranty valid when all required components are installed on the same vehicle and purchased on one invoice.

 

THIS WARRANTY DOES NOT COVER:

  • Damage due to improper installation, negligence, alteration (including changes to engine controls), accident, or improper use. Proper vehicle use is discussed in the vehicle Owner's Manual.
  • Any vehicle that has been used for racing (on or off track), stunt driving, performance testing, or used under other extreme operating conditions.
  • Any vehicle where the odometer has been disconnected or the mileage reading has been altered.
  • Damage caused by lack of proper maintenance as described in the vehicle's original Owner's Manual/ Maintenance Schedule, failure to follow Maintenance Schedule intervals, or failure to use or maintain proper type and levels of fluid, fuel, oil, and lubricants recommended in the Owner's Manual/Maintenance Schedule. Proof of proper maintenance is the owner's responsibility. Keep all receipts and be prepared to present them if questions arise about maintenance.
  • Damage as a result of overheating, contamination or lack of lubrication.
  • Damage caused by a turbocharger, supercharger, nitrous oxide, or similar product, which is not an approved Chevrolet Performance Part or Accessory.
  • Racing engines and / or their components.
  • Use of components in excess of maximum torque specification.
  • Damage as a result of modification / replacement of torque converter that is part of transmission assembly.
  • Loss of time, inconvenience, loss of use, or other economic loss.
  • Vehicles registered and normally operated outside of the United States.
  • This warranty does not apply to any unit installed under the General Motors New Vehicle Limited Warranty.

 

DOCUMENTATION REQUIREMENTS:
The GM Dealer or Independent Service Center must be furnished with the purchaser's original repair order or sales slip (or dealer's photo copy). This warranty is transferable to subsequent owners, free of charge, by providing the above required documents to any purchaser of the vehicle in which the assembly/component
was originally installed.

OBTAINING REPAIRS:
GM Dealer Installation - The GM Dealer who initially installed the assembly/component or any other GM Dealer may perform the repairs. You must allow a reasonable period of time for repairs following delivery of the vehicle to the GM Dealer.

Independent Service Center Installation - The Independent Service Center (ISC) that installed the assembly/
component or any GM Dealer may perform repairs. Before any repairs can be performed under warranty by an Independent Service Center, the selling GM Dealer (or any GM Dealer) must first authorize needed repairs as a sublet service.

Towing - for GM Parts Engine, Transmission, and Transfer Case assemblies will be covered to the nearest GM Dealership or ISC who performed the installation, not to exceed $150.00, under the following conditions:
-The vehicle is inoperative.
-The failure was the result of the unit; not the installation.
*Chevrolet Performance Parts Engines and Transmissions are excluded.

Emergency Repairs (GM Dealers Only): Reimbursement to an owner for repairs performed by other than a GM Dealer will be considered when GM Dealer service was not available (e.g. weekends, evenings, etc.) or when repairs were made in a foreign country where warranty repairs by a GM Dealer are difficult to obtain.